Shipping and Tracking

Shipping Terms:

At this time, we ship merchandise to locations within the continental North America and mostly international locations which USPs can reach.

No matter how many items you purchase per transaction, We only charge $9.99 for shipping.

All parcels will be marked as "Gifts" or "Samples" to avoid fees imposed by customs, but the recipient will be fully responsible for the charges if there is any. All Parcels will be hold for picking up if it can not be singed or delivered.

Shipping in two business days once the payment were cleared and usually 5-7 days for delivery, NO overnight shipping.

We will do our every efforts to make sure you receive the parcel in time but we are not responsible for service transit time. Transit times are provided by the carrier, exclude weekends and holidays, and may vary with package origin and destination, particularly during peak periods.

The risk of loss would be passed to you if you made any mistakes of shipping address when filling out the purchase forms.

The shipping of the items is online traceable.

Online Tracking:

You may Find the tracking number under your order history by logging into you account, once the item has been shipped the tracking number will be shown besides the order ID, our system will also email you the tracking info automatically.

1. If you received a tracking number in the format of EA123456781CN, please see bellow:
For the US customers: Please visit USPS Website and input the tracking number we provide.
For the UK customers: Please visit Parcel force Website, input the tracking number we provide AND select the checkbox of "Inbound international parcel."

For Canadian customers: Please visit Canada Post Website and input the tracking number we provide.
For Australian customers: Please visit Australia Post Website and input the tracking number we provide.

For customers from other countries: Please contact us for more information.

2. If you received a nine-digit tracking number, e.g. 123456781, please see bellow:

Tracking website: http://www.tnt.com/country/en_us.html

If you still have any questions or concerns please contact our customer service at info@luxeshoppers.com